FAQ

We are a sports & streetwear brand dedicated to being eco-responsible in selling clothing through Nordic culture. We also want to promote the educational and traditional activities of our culture through our presence in different events, medieval festivals and others…

You can contact us by form by going to this page.

Payment is made by Bank Card via the secure Shopify Payments gateway automatically equipped with a 3D Secure payment flow.

Shopify Payments is optimized to minimize the use of 3D Secure and only uses 3D Secure when requested by the issuing bank to authorize a transaction.

Our store is PCI compliant to protect your payment information and our business data.

The best advice we can give you is to consult the size guide available on each product sheet, with detailed measurements. This will allow you to choose the size that best suits you.

We are currently operating under a pre-order system.

A deadline on the home page of our site indicates the date of launch of production of your parts so that you can receive them at home a few weeks later!

Our store only ships to FRANCE and EUROPE.

It is possible for us to ship anywhere in EUROPE; Germany, Austria, Belgium, Bulgaria, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czechia, Romania, Slovakia, Slovenia, Sweden.

Shipping costs may vary depending on destination.

We reserve the right to cancel and refund an order, if delivery to your country is not possible.

If you ultimately decide not to keep your purchase, you are allowed to return any item within 30 days, starting the day after you receive your order.

To facilitate the return process, we kindly ask you to notify us by email at the address below before returning the item.

contact@brothernt.com

To learn more about our exchange and refund policy, please visit this page.

Our site is completely secure and hosted by SHOPIFY which guarantees your protection and that of all your personal data.